FAQs

Shipping Fee

❤️ Shipping is free for all US orders

Shipping Time

❤️ You can expect your order to be processed in 1–2 days before we ship it. Once shipped, US orders usually take just 4(business) days to reach your door on average.

Please refer to the product page for the specific average shipping time.

Tracking Shipment

❤️ When your order ships, we will send you a tracking number via email.

Order Cancellation

❤️ We offer a full refund if you cancel your order before it's processed or shipped. Because certain products require customization, they may not be eligible for cancellation after payment; please check the product page for any specific limitations.

Damaged Products

❤️ If your item arrives damaged, you are eligible for a full refund or a replacement.
To process your claim, you must submit valid photo or video evidence within 20 days of the delivery date so our after-sales team can handle it promptly.

Incorrect or Missing Products

❤️ If you receive an item that is incorrect or missing from your order, you are eligible for a full refund or a replacement.

To process this, please provide photo or video evidence to our after-sales support team.

Customer Service (Contact Us)

❤️ For any inquiries, simply reach out to our customer service team. We're committed to a quick response and guaranteed satisfaction.

E-mail: